pkop's commitment to responsible gaming
Gaming is for fun — not for problems. pkop gives you all the tools to play safely and within your limits, so the experience stays positive at all times.
Gaming should be fun, not a burden
pkop believes that online betting and casino games are only enjoyable when played responsibly. Our goal is to create a safe, transparent, and enjoyable environment where every player can set their own limits and have fun within those limits.
Online gaming is a form of entertainment. However, when gaming habits go out of control, they can have a negative impact on personal, family, and financial life. That is why pkop provides various tools and information to keep every user aware and protected.
⚠️ Important: pkop is for players aged 21 and above only. Minors are not permitted to create accounts or play any games. Please ensure your device is kept out of reach of minors.
We believe that a healthy gaming culture can be built through honesty and transparency. That is why every feature and rule at pkop has been designed with your protection in mind.
Keep your gaming in control
pkop gives you the power to set your own gaming limits. The tools below can be used directly from your account.
Deposit limit
Set a maximum deposit amount per day, week, or month. Once set, it takes effect immediately. A waiting period applies if you want to increase the limit.
Financial protectionTime-out break
Temporarily close your account for a set period — from 24 hours up to 6 weeks. During this time you will not be able to log in or make deposits.
Temporary breakSelf-exclusion
If you feel you are losing control of your gaming, activate a long-term self-exclusion. While active, the account is completely closed and cannot easily be reversed.
Long-term protectionSession time reminder
You can track how long you have been playing in your account. After a set period, pkop will remind you to take a break.
Time managementLoss limit
Set in advance how much you are willing to lose within a given period. Once that limit is reached, the game will stop automatically.
Financial control24/7 Support
For any issue, contact pkop via live chat or email. Support is available in both Bengali and English. We are always here for you.
Round-the-clock supportRecognise the signs of problem gaming
If you notice any of the signs below in yourself or a family member, seek help right away. These are not signs of weakness — recognising them in time is the smart thing to do.
- Betting beyond your budget and feeling regret afterward
- Placing more bets to try to recover money you have lost
- Hiding how much you play from family or friends
- Neglecting work, studies, or daily responsibilities to keep playing
- Betting by taking on debt or breaking into savings
- Feeling restless or irritable when you cannot play
- Repeatedly trying to stop playing but failing to do so
Ask yourself
Keep these points in mind before you play:
- Can I accept a loss if it happens?
- Is this within my entertainment budget?
- Am I playing for fun, or expecting to earn money?
- Is my decision driven by emotion, or is it well thought out?
- Can I stop playing within the time I have set?
Remember: gambling is not a source of income. Never bet money that you cannot afford to lose. pkop always supports responsible gaming.
The path to getting help
If you are experiencing a problem, act quickly. The pkop support team is always ready to assist you.
Go to Account Settings
Log in to pkop and find the "Responsible Gaming" section in Account Settings. From there you can set a deposit limit, loss limit, or time-out.
Contact live chat
If you have difficulty changing the settings yourself or want to activate self-exclusion, send a message to our 24/7 live chat. We will help you in Bengali.
Write to us by email
For more complex situations, email [email protected]. Your request will be handled with complete confidentiality and action will be taken promptly.
Seek professional help
If you feel the problem is serious, speak with a mental health professional or a trusted person in your family. pkop always stands for your wellbeing.
Protecting minors
pkop strictly prohibits participation by anyone under the age of 21. Age is verified at registration, and additional verification may be requested in suspicious cases.
If there are children or teenagers in your household, follow these steps:
🔐 Lock your device
Enable a password lock after using pkop so that no one else can gain access.
🚫 Log out
Log out of your account completely after every session.
🛡️ Do not share your password
Do not share your pkop login details with anyone, including family members.
📱 Parental controls
Use parental control software on your device to prevent minors from accessing betting sites.
If you suspect that a minor is using a pkop account, contact [email protected] immediately. We will take the necessary steps promptly.
The golden rules of responsible betting
Being a responsible player at pkop means following a few simple but important principles. These principles will keep your gaming experience positive and enjoyable at all times.
-
Set an entertainment budget: Decide in advance how much you will spend each week or month. Never bet more than that amount.
-
Take regular breaks: Do not play for long stretches at a time. Take a break every hour — get up, walk around, drink some water.
-
Do not make decisions driven by emotion: Do not bet when you are angry, frustrated, or under the influence of alcohol. Make decisions with a clear head.
-
Learn to accept losses: Stop playing after you have lost a set amount. Lost money is not always recovered.
-
Do not make gaming your only entertainment: Spend time with family, friends, hobbies, and other activities. Gaming is a small part of life.
-
Stay informed about bonuses: pkop's welcome bonus and promo offers are subject to wagering requirements. Read the bonus terms carefully.
About the pkop welcome bonus: 150% first deposit bonus up to ৳20,000. The wagering requirement is just 15x, calculated on the bonus amount only. Example: ৳1,500 bonus × 15 = ৳22,500 wagered before bonus winnings can be withdrawn. Visit the Terms and Conditions page for full details.
Enjoy pkop responsibly
Entertainment and protection together. Log in to pkop, set your own limits, and play with peace of mind.
For players 21+ only • Play responsibly